Return Policy
RETURN POLICY
Last updated September 06, 2024
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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
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RETURNS
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All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
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RETURN PROCESS
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To return an item, please email customer service at enproducteu@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
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EnProduct LTD
Attn: Returns
RMA #
2 Westfield
Bradford On Avon, BA15 1PS
United Kingdom
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Please note, you will responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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REFUNDS
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After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit/debit card statement, depending on your card provider. We will notify you by email when your return has been processed.
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EXCEPTIONS
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For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
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Please Note
- Sale items are FINAL SALE and cannot be returned.
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QUESTIONS
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If you have any questions concerning our return policy, please contact us at.
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